They Got the Job Done But It Was Not Easy

I am giving Legacy Resorts Group three stars because that feels like the most honest rating. They delivered a result. The process of getting there was inconsistent and at times genuinely aggravating. I had a Marriott Vacation Club deeded week that my parents originally purchased. After they passed, the property fell to me as part of the estate. I had no interest in using it and the annual fees were about $3,500. Resale seemed like the right approach since the property was a deeded interest rather than a points package. Legacy had experience with deeded Marriott resales, which was a point in their favor. The initial consultation was thorough and my questions were answered clearly. We signed up and paid the marketing fee. The first couple of months were quiet but not alarmingly so. By month three I was expecting more updates. When I called in, the staff were always polite but rarely had specific information. I was told the market for my specific week and resort was "soft" — which may have been true, but I had no way to verify it. Month six brought a buyer inquiry. The offer was lower than I hoped. I countered, they came up slightly, and I accepted. The closing process took another two months because of some complexity around the estate paperwork, which was my situation and not entirely their fault. Net proceeds were $19,600. A bit low, but within range. The transfer completed clean. Serviceable. Not exceptional.