James BrownTop Rated
Marriott Vacation ServicesReviews mentioning James Brown
Great Experience Overall
Marriott Vacation ServicesI worked with this company for approximately 11 months to complete my timeshare exit. The initial consultation took about 3 weeks, during which they reviewed my ownership documents and explained their 4-phase process in detail. Phase 1 involved document collection and contract analysis, which was thorough and professional. Phase 2 was the negotiation with the resort, where my case manager kept me informed throughout. The team communicated regularly via email and phone calls. The final phase involved signing release documents and waiting for resort confirmation. I received my official release letter 5 weeks after the paperwork was submitted. Total cost: $3500 (as quoted). I would recommend this company to others in similar situations.
Saved Me from Foreclosure
Marriott Vacation ServicesI was 2 years behind on maintenance fees and facing foreclosure threats from my resort. This company helped me negotiate a settlement and exit. The process took 10 months and required paying $1,800 in back fees plus their $2,500 service fee, but I'm finally free.