I paid $3,200 in September 2023 and have received nothing but excuses since then. September 2023: Signed contract and paid fee. Was told the exit would take 6-9 months. October-November 2023: Received confirmation that my case was "assigned" and documents were being reviewed. December 2023: Asked for update, was told they were "preparing the demand letter." January 2024: Called multiple times, couldn't reach anyone. Left voicemails that weren't returned. February 2024: Finally reached someone who said my case manager was "on leave" and they'd assign someone new. March-April 2024: New case manager but same empty promises. Asked for proof of any work done - they couldn't provide any. May 2024: Company phone number disconnected. Website still active but no one responds to emails. Currently: Filed complaints with Florida Attorney General and FTC. Disputing charges with credit card company (may be too late for chargeback since it's been over 6 months).
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