National Resale Registry

I worked with this company for approximately 16 months to complete my timeshare transfer. The initial consultation took about 3 weeks, during which they reviewed my ownership documents and explained their 2-phase process in detail. Phase 1 involved document collection and contract analysis, which was thorough and professional. Phase 2 was the negotiation with the resort, where my case manager kept me informed throughout. The team communicated regularly via email and phone calls. The final phase involved signing release documents and waiting for resort confirmation. I received my official release letter 5 weeks after the paperwork was submitted. Total cost: $1600 (as quoted). I would recommend this company to others in similar situations.

My exit from Wyndham took 16 months, much longer than the 8-10 months initially quoted. However, they stuck with me until completion. Months 1-2: Standard intake process. Collected documents, paid $3,500 fee. Months 3-6: Initial negotiation attempts with Wyndham were unsuccessful. They tried multiple approaches including regulatory complaints. Months 7-10: Pivoted to working with a law firm partner for additional legal pressure. This added $800 to my total cost. Months 11-14: Back and forth with Wyndham's legal team. Progress was slow but steady. Month 15: Wyndham finally agreed to a deed-back with no additional fees on my end. Month 16: Signed documents and received release confirmation. Total cost: $4,300 ($3,500 + $800 legal fees)

I worked with this company for approximately 14 months to complete my timeshare transfer. The initial consultation took about 1 weeks, during which they reviewed my ownership documents and explained their 3-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 4 weeks without hearing anything. The process took 14 months instead of the 6 months they initially quoted. I'm still waiting for resolution after 14 months and have filed complaints with the BBB. Total cost: $3100 (higher than the initial quote of $3000). I cannot recommend this company based on my experience.