National Resale Registry

Used this company to exit my Bluegreen timeshare. The process was straightforward and completed in about 8 months. Month 1: Free consultation call where they explained their process. They were upfront that Bluegreen exits typically take 6-12 months. Paid $2,800 fee (split into two payments). Months 2-3: Document collection and case preparation. They reviewed my contract and identified that I'd been paying for benefits I never received (cleaning fees, exchange fees, etc.). Months 4-6: Negotiation phase with Bluegreen. They sent multiple demand letters on my behalf citing the discrepancies in my contract. Month 7: Bluegreen offered a deed-back if I paid one final maintenance fee installment. I agreed. Month 8: Signed release documents. Received confirmation that my ownership was terminated. Total cost: $2,800 + final maintenance fee ($1,100) = $3,900

I worked with this company for approximately 16 months to complete my timeshare charity donation. The initial consultation took about 3 weeks, during which they reviewed my ownership documents and explained their 4-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 4 weeks without hearing anything. The process took 16 months instead of the 5 months they initially quoted. I'm still waiting for resolution after 16 months and have filed complaints with the BBB. Total cost: $3000 (higher than the initial quote of $2500). I cannot recommend this company based on my experience.

I worked with this company for approximately 10 months to complete my timeshare deed-back. The initial consultation took about 2 weeks, during which they reviewed my ownership documents and explained their 2-phase process in detail. The document phase went smoothly but communication became inconsistent during months 3-5. I had to follow up several times to get status updates. However, they did eventually complete the work and achieved the deed-back as promised. The final phase involved signing release documents and waiting for resort confirmation. I received my official release letter 2 weeks after the paperwork was submitted. Total cost: $3300 (as quoted). Mixed feelings overall, but they did get the job done.