Betty Hamilton

My exit from Wyndham took 16 months, much longer than the 8-10 months initially quoted. However, they stuck with me until completion. Months 1-2: Standard intake process. Collected documents, paid $3,500 fee. Months 3-6: Initial negotiation attempts with Wyndham were unsuccessful. They tried multiple approaches including regulatory complaints. Months 7-10: Pivoted to working with a law firm partner for additional legal pressure. This added $800 to my total cost. Months 11-14: Back and forth with Wyndham's legal team. Progress was slow but steady. Month 15: Wyndham finally agreed to a deed-back with no additional fees on my end. Month 16: Signed documents and received release confirmation. Total cost: $4,300 ($3,500 + $800 legal fees)

I worked with this company for approximately 18 months to complete my timeshare exit. The initial consultation took about 1 weeks, during which they reviewed my ownership documents and explained their 4-phase process in detail. The document phase went smoothly but communication became inconsistent during months 3-5. I had to follow up several times to get status updates. However, they did eventually complete the work and achieved the exit as promised. The final phase involved signing release documents and waiting for resort confirmation. I received my official release letter 4 weeks after the paperwork was submitted. Total cost: $1500 (as quoted). Mixed feelings overall, but they did get the job done.