Sunset Timeshare Exit

After trying to sell my Bluegreen timeshare on my own for 2 years with zero results, I hired this company. Their approach: weeks 1-2 assessed my ownership and determined resale wasn't viable. Weeks 3-4 prepared exit documents. Months 2-6 worked with Bluegreen's contract resolution department. Month 7 I signed final release documents. Done.

I worked with this company for approximately 16 months to complete my timeshare exit. The initial consultation took about 3 weeks, during which they reviewed my ownership documents and explained their 4-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 4 weeks without hearing anything. The process took 16 months instead of the 6 months they initially quoted. I'm still waiting for resolution after 16 months and have filed complaints with the BBB. Total cost: $1700 (higher than the initial quote of $2800). I cannot recommend this company based on my experience.

I worked with this company for approximately 15 months to complete my timeshare charity donation. The initial consultation took about 3 weeks, during which they reviewed my ownership documents and explained their 2-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 3 weeks without hearing anything. The process took 15 months instead of the 5 months they initially quoted. I'm still waiting for resolution after 15 months and have filed complaints with the BBB. Total cost: $2300 (higher than the initial quote of $1300). I cannot recommend this company based on my experience.