Sunset Resale Company

I worked with this company for approximately 12 months to complete my timeshare resale. The initial consultation took about 1 weeks, during which they reviewed my ownership documents and explained their 4-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 2 weeks without hearing anything. The process took 12 months instead of the 6 months they initially quoted. I'm still waiting for resolution after 12 months and have filed complaints with the BBB. Total cost: $4300 (higher than the initial quote of $1400). I cannot recommend this company based on my experience.

I worked with this company for approximately 10 months to complete my timeshare resale. The initial consultation took about 3 weeks, during which they reviewed my ownership documents and explained their 4-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 3 weeks without hearing anything. The process took 10 months instead of the 6 months they initially quoted. I'm still waiting for resolution after 10 months and have filed complaints with the BBB. Total cost: $1800 (higher than the initial quote of $1300). I cannot recommend this company based on my experience.