Hilton Resale Partners

I was 2 years behind on maintenance fees and facing foreclosure threats from my resort. This company helped me negotiate a settlement and exit. The process took 10 months and required paying $1,800 in back fees plus their $2,500 service fee, but I'm finally free.

I worked with this company for approximately 8 months to complete my timeshare deed-back. The initial consultation took about 3 weeks, during which they reviewed my ownership documents and explained their 2-phase process in detail. The document phase went smoothly but communication became inconsistent during months 4-6. I had to follow up several times to get status updates. However, they did eventually complete the work and achieved the deed-back as promised. The final phase involved signing release documents and waiting for resort confirmation. I received my official release letter 5 weeks after the paperwork was submitted. Total cost: $2600 (as quoted). Mixed feelings overall, but they did get the job done.

I worked with this company for approximately 6 months to complete my timeshare resale. The initial consultation took about 3 weeks, during which they reviewed my ownership documents and explained their 4-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 3 weeks without hearing anything. The process took 6 months instead of the 4 months they initially quoted. I'm still waiting for resolution after 6 months and have filed complaints with the BBB. Total cost: $4700 (higher than the initial quote of $1100). I cannot recommend this company based on my experience.