Avoid This Company

I worked with this company for approximately 10 months to complete my timeshare charity donation. The initial consultation took about 1 weeks, during which they reviewed my ownership documents and explained their 2-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 3 weeks without hearing anything. The process took 10 months instead of the 5 months they initially quoted. I'm still waiting for resolution after 10 months and have filed complaints with the BBB. Total cost: $2400 (higher than the initial quote of $1600). I cannot recommend this company based on my experience.