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Javier Helped Us Understand What We Owned — Then Sold It
5/5Proof Attached
Experience
I will start by admitting something embarrassing: I did not fully understand what we owned when I called JP Mutual Management. My husband had purchased our Wyndham ownership during a presentation while I was out with the kids, and for years I had signed the annual fee checks without ever truly understanding what we were paying for or what the ownership actually consisted of.
Javier Garcia spent the first forty-five minutes of our initial call simply explaining our ownership to me. Not condescendingly — genuinely patiently. He pulled up our documentation type, explained the points allocation, described what Wyndham Club Access actually meant in practice, and told me clearly what it was worth in the current resale market.
That education changed everything. I went from feeling like a victim of something I did not understand to feeling like a person with a clear-eyed view of my situation and a realistic plan for resolving it. Javier did that.
The sale itself took five months and closed at $35,200. Javier found a buyer through his Southeast network — a Georgia family that had been using Wyndham rentals for years and wanted to own rather than book annually. The buyer-seller match felt natural and Javier facilitated it without drama.
I am grateful for the education as much as the sale. Javier Garcia treats clients like adults who deserve to understand their own situations.
What Went Well
Javier's patience in explaining our ownership from the beginning built genuine trust and informed the entire process. The eventual sale reflected that foundation.
What Went Wrong
Nothing. The experience was straightforward throughout once we understood what we were dealing with.
Advice for Others
If you don't fully understand what you own, that's the first thing to fix. Find someone like Javier who will explain it clearly before trying to sell it.
Ratings Breakdown
Transparency
5/5
Communication
5/5
Timeline
5/5
Professionalism
5/5
Outcome
5/5
Timeline & Costs
Service TypeTimeshare Resale
Initial Quote$-
Final Cost$35,200
Documentation
- Contract/Agreement
- Invoice/Receipt
- Email Correspondence
- Call Logs