Javier Turned Our Difficult Situation Into a Real Outcome

I want to be upfront in this review: our situation was not straightforward. We owned a points-based timeshare through a regional Florida developer — not a major brand like Marriott or Hilton. The property had changed management twice since we purchased, and the current operator had a complicated relationship with owners trying to sell. I had been told by two different companies that our ownership was essentially unsellable. Javier Garcia did not agree with that assessment, but he was honest about the challenges. He explained that regional developer products required a more patient approach and a more targeted buyer search than branded resale. He did not inflate our expectations. He told us what he thought was realistic and gave us the option to decide whether to proceed on those terms. We proceeded. The process took eight months — longer than the experiences I have read about with branded properties — but Javier communicated consistently throughout and never left us wondering what was happening. He found a buyer through his Southeast regional network who specifically wanted Florida resort access without the higher price point of premium branded ownership. The sale closed at $29,400. Not a large number, but meaningful for property we had been told could not be sold. Javier delivered on a promise that two other companies had refused to make. Four stars rather than five only because of the extended timeline, which Javier had accurately warned us about from the beginning. The result itself was everything he said it could be.