Back to Diamond State Transfers

Would Not Recommend

1/5

Experience

I worked with this company for approximately 8 months to complete my timeshare resale. The initial consultation took about 1 weeks, during which they reviewed my ownership documents and explained their 3-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 3 weeks without hearing anything. The process took 8 months instead of the 4 months they initially quoted. I'm still waiting for resolution after 8 months and have filed complaints with the BBB. Total cost: $4600 (higher than the initial quote of $1800). I cannot recommend this company based on my experience.

What Went Well

Very little went well in this process. The initial sales pitch was convincing but the follow-through was severely lacking.

What Went Wrong

Additional fees were added that weren't mentioned in the initial quote.

Advice for Others

Trust your instincts - if something feels off during the sales call, walk away.

Ratings Breakdown

Transparency
1/5
Communication
1/5
Timeline
2/5
Professionalism
1/5
Outcome
2/5