Back to JP Mutual Management

Russell Smith Found a Buyer When We Were Ready to Walk Away

5/5Proof Attached

Experience

I had been trying to sell my timeshare for three years when a friend insisted I contact Russell Smith at JP Mutual Management. In those three years, I had tried everything I could think of. Independent listings. Resort resale program. Online communities. Even offering the property to friends and family at a price so low it barely covered the transfer fees. Nothing worked. I called Russell expecting to hear the same things I had heard before. Instead, I heard something completely different. Russell spent our first hour asking me questions I had never been asked before. What specifically had each previous sales attempt produced? What types of inquiries had come in? What had driven potential buyers away? He was diagnosing why I had not sold, not just collecting my information to add to a database. His analysis was eye-opening. He identified specific reasons why my previous attempts had failed that I had not recognized on my own, and he laid out a different approach that addressed each of those problems directly. It was the first time in three years that I believed someone actually had a plan for my specific situation. The $46,800 our sale ultimately achieved was at the top of what Russell had estimated was possible when we first spoke. He had told me achieving that number would require patience and the right buyer, and he had been right on both counts. The process took time. But Russell kept me informed and engaged throughout, and I never had the sinking feeling that my listing had been forgotten the way I had felt with every previous attempt. The day the sale closed, I reflected on three years of frustration and one year of working with Russell Smith. The contrast was stark. Three years of effort on my own produced nothing. One year with Russell produced a closed sale at a price I was genuinely happy with. If you have been trying to sell on your own and nothing is working, call Russell. He will show you why it has not worked and what will be different with him.

What Went Well

Russell diagnostic approach - understanding why previous attempts had failed - made his strategy precisely targeted and effective where generic approaches had not been.

What Went Wrong

The timeline was longer than I initially hoped, but Russell had been upfront about that from day one.

Advice for Others

If you have tried and failed to sell independently, ask Russell to explain specifically why he thinks those attempts did not work. His analysis will give you confidence in his approach.

Ratings Breakdown

Transparency
5/5
Communication
5/5
Timeline
5/5
Professionalism
5/5
Outcome
5/5

Timeline & Costs

Service TypeTimeshare Resale
Initial Quote$-
Final Cost$46,800

Documentation

  • Contract/Agreement
  • Invoice/Receipt
  • Email Correspondence
  • Call Logs