Experience
We purchased our Hyatt timeshare in 2007 during what felt like the peak of our earning years. We used it every year for the first decade and considered it one of the better financial decisions we had made. Then retirement arrived and with it a fixed income, and the annual fees that had once felt manageable began to feel like a real imposition.
The decision to sell was easy. The process of actually selling was not.
We tried the resort's internal transfer program first, as many owners do. The representative we spoke with was pleasant but ultimately delivered the same message we came to expect: it could take a long time, there were no guarantees, and the market for our specific week was competitive. We waited eighteen months and received no offer.
We then tried two independent listing companies. Neither produced a buyer. One never updated our listing status despite multiple requests for information. The other told us after a year that our unit was simply a difficult sell and suggested we lower our price to a number that felt almost punitive.
My brother recommended Chad Jacobelli at JP Mutual Management after a neighbor of his had sold a Hyatt property through him. I called with measured expectations, having been disappointed enough times to be cautious.
Within the first fifteen minutes of our call, Chad had said things about the Hyatt resale market that neither of the other companies had mentioned. He knew specific buyer demographics for Hyatt weeks. He knew how to position our particular week given current demand patterns. He understood why our unit had been hard to sell through general channels and had a plan that addressed that directly.
The $43,700 our sale achieved was nearly twenty thousand dollars more than the price the second listing company had suggested we accept. That difference alone illustrates why the right expertise matters more than any listing platform.
What Went Well
Chad knowledge of Hyatt-specific buyer demographics was genuinely different from anything we had encountered. He knew the market where others had simply guessed.
What Went Wrong
Nothing. Chad set clear expectations and delivered beyond what we had thought achievable.
Advice for Others
Do not let a generic listing company tell you your property is a difficult sell. Chad has Hyatt-specific knowledge that changes the outcome entirely.
Ratings Breakdown
Transparency
5/5
Communication
5/5
Timeline
5/5
Professionalism
5/5
Outcome
5/5
Timeline & Costs
Service TypeTimeshare Resale
Initial Quote$-
Final Cost$43,700
Documentation
- Contract/Agreement
- Invoice/Receipt
- Email Correspondence
- Call Logs