Russell Smith Sold Our Diamond Resorts Property With Zero Drama

We had owned our Diamond Resorts property since 2011, and trying to sell it had become one of the most frustrating ongoing projects of my adult life. Diamond has a particular reputation among timeshare owners for difficulty in the resale market, and that reputation proved accurate in our experience. We had tried Diamond's own resale program. We had listed with a national timeshare resale service that had impressive marketing materials and delivered nothing. We had lowered our price three times in eighteen months and still found no qualified buyers. Every conversation I had with resale services ended with them telling me Diamond was particularly challenging and suggesting strategies that produced the same result as everything else we had tried. My accountant mentioned JP Mutual Management after a client of hers had sold a Diamond property through them. She did not have the specific rep's name, but she suggested I call and ask who had Diamond experience. The answer was Russell Smith. From our first conversation, Russell acknowledged the Diamond resale challenge directly rather than pretending it did not exist. He explained why Diamond properties are harder to sell than some other brands, and then explained exactly what made his approach different for Diamond specifically. He had a buyer network that included people who specifically sought Diamond ownership - a niche that generic resale platforms simply did not reach. The process was exactly as Russell described it. No surprises, no unexpected developments, no disappearing acts. Regular updates, responsive communication, and ultimately a closed sale. The $31,400 our property sold for was above the reduced price we had been trying to sell for independently. Russell reached buyers who understood Diamond's value and were willing to pay for it. That is worth every bit of his fee.