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The Buyer Chad Found Was Perfect for Our Property

5/5Proof Attached

Experience

When I first called JP Mutual Management, I honestly did not know what to expect. My divorce had left me as the sole owner of a timeshare that my ex-wife and I had purchased together. Neither of us wanted it and neither of us could afford to keep absorbing the maintenance fees indefinitely. My attorney suggested I look into resale professionals rather than deed-back options, which she said often resulted in better outcomes. Chad Jacobelli was assigned to my case and I could tell within the first ten minutes that he was thorough. He asked about the property, about the ownership structure, about any encumbrances on the title, and about what I needed from a timeline perspective. He did not rush. He was not trying to close a contract with me — he was genuinely trying to understand what I was selling. He was realistic about the sale price. The property was a points package without a prime resort affiliation, and he told me honestly that the pool of buyers would be smaller than for a branded luxury product. What he promised was that he would find the right buyer — someone who specifically wanted what we were selling rather than someone who had to be talked into it. Four and a half months later, he delivered exactly that. The buyer was a couple who had specifically been looking for a points package in this category and had been searching unsuccessfully on their own for months. They were motivated, qualified, and moved quickly through the process. The sale closed at $29,400. Given what Chad had told me to expect for this type of ownership, that outcome was solid. The funds helped me move forward with the other financial transitions that came with the divorce, and closing this chapter was meaningful beyond just the money. What I remember most about Chad is that he never made me feel like a number or a transaction. He understood that this sale was part of a difficult period in my life and he treated it with appropriate seriousness. That combination of professional competence and genuine human consideration is rare.

What Went Well

Chad's honest assessment of realistic pricing and his ability to find a buyer who specifically wanted our type of property.

What Went Wrong

Nothing. Chad set accurate expectations from the start and delivered exactly what he described.

Advice for Others

Be honest with Chad about your timeline and financial needs. He will work within those constraints honestly.

Ratings Breakdown

Transparency
5/5
Communication
5/5
Timeline
5/5
Professionalism
5/5
Outcome
5/5

Timeline & Costs

Service TypeTimeshare Resale
Initial Quote$-
Final Cost$29,400

Documentation

  • Contract/Agreement
  • Invoice/Receipt
  • Email Correspondence
  • Call Logs