Russell Smith: Five Stars is Not Enough

I am writing this review because I looked for a review like this before I called Russell Smith and could not find one that was specific enough. So here is the specificity I wished I had found. Our property: a Bluegreen Vacations ownership purchased in 2014. Our situation: we stopped using it in 2019 when our travel habits changed permanently. Our previous attempts: one resort resale inquiry that went nowhere, one independent listing for eight months with no qualified buyers, and one conversation with a resale company that made promises I could not verify. Our frustration level: significant. Our first call with Russell: sixty-three minutes. He asked about our property, our history, our previous attempts, and what outcome we were hoping for. He told us specifically what Bluegreen resale looked like in the current market, who the active buyers were, what made our unit attractive or less attractive, and what timeline and price range he considered realistic. He then answered fourteen questions I had prepared and did not become impatient with any of them. What Russell delivered: a closed sale at $35,700, within the range he projected, in a timeline consistent with his estimate. Clear written updates throughout. Responses to every email within twenty-four hours. A closing process managed entirely by his team with documentation provided at each stage. Zero surprises from start to finish. What I would have told myself before starting: call Russell first. Not after six months of failing independently. Not after one listing company that did not work. First. The time I spent on other approaches was time I paid fees for a property I no longer wanted while the right professional was available the whole time. If you own a Bluegreen property and want to sell it, Russell Smith is who you call.