Experience
Before I found Chad Jacobelli at JP Mutual Management, I had spent three years convinced that selling our timeshare was simply impossible. We had listed it on every platform I could find. We had tried the resort's resale program, which took our information and produced nothing. We had even reduced the asking price dramatically and still could not attract a qualified buyer. The experience had left me deeply skeptical that anyone could help.
My coworker Sandra finally convinced me to try one more time. She had used Chad specifically to sell her parents' timeshare and said his approach was unlike any other she had encountered. She was not just suggesting a company. She was vouching for a specific person. That personal endorsement made the difference.
My first call with Chad lasted nearly two hours. Not because he talked at length about himself or his services, but because he asked question after question about our property, our situation, and the previous attempts we had made. He was thorough in a way I had not experienced before. He was building a real understanding of our case.
He told me what I needed to hear: that our previous listing attempts had likely been priced incorrectly for the specific buyer pool interested in our type of ownership, and that finding the right buyer required active outreach rather than passive listing. He had a plan. A specific plan.
The $39,200 our sale achieved was substantially more than the reduced price we had been trying to sell for independently. Chad's understanding of what the market would bear for our specific unit and his ability to reach the buyers willing to pay it made that possible.
Throughout the process, Chad communicated with the consistency I had come to hope for but rarely experience. Updates when there was news. Check-ins when there was not. Emails returned the same day without exception.
When the sale closed, I felt something I had not expected: not just relief, but confidence that had been restored. I had not been wrong to believe our property had real value. I had just needed the right person to find the right buyer.
What Went Well
Chad accurate pricing guidance and active buyer outreach corrected the mistakes that had caused years of failed independent attempts.
What Went Wrong
Nothing. The entire experience was the opposite of the frustrating attempts that had come before.
Advice for Others
If your independent pricing strategy has not attracted buyers, ask Chad to give you his honest assessment of what the market will actually support for your specific property.
Ratings Breakdown
Transparency
5/5
Communication
5/5
Timeline
5/5
Professionalism
5/5
Outcome
5/5
Timeline & Costs
Service TypeTimeshare Resale
Initial Quote$-
Final Cost$39,200
Documentation
- Contract/Agreement
- Invoice/Receipt
- Email Correspondence
- Call Logs