We Finally Sold After a Decade of Trying

My wife and I bought our timeshare in 2010 during a vacation in Cancun. For the first few years, we used it and felt we were getting value. But then life changed. Kids, unpredictable schedules, and evolving travel preferences meant our fixed ownership week no longer worked for us. We tried the resort exchange program and found availability rarely matched our needs. We tried to rent our week and found the market far more competitive than we expected. For years, we talked about selling. We listed the property independently on resale platforms and got nothing but time-wasters and offers so low they were offensive. When I contacted the resort about their resale program, they showed me how many other units were listed ahead of mine. The waitlist was discouraging. I found Russell Smith at JP Mutual Management through an online forum where someone shared a detailed account of selling a similar property through him. I reached out expecting another dead end, but Russell surprised me from the first conversation. He did not oversell. He explained the resale market honestly, outlined what he believed my property could realistically achieve, and described exactly how his process worked. The $29,800 we received was within the range Russell had quoted at our initial consultation. He had been honest about what the market would bear and did not inflate expectations to win our business. That honesty, consistent throughout the entire process, built real trust. Russell handled everything. Buyer qualification, negotiation, paperwork, resort transfer coordination. We did not have to manage any of it. He kept us informed at every stage so we always knew what was happening and why. Today our property is sold. We have already used a portion of the proceeds on a vacation to somewhere we actually wanted to go, in a place we chose ourselves, with no annual commitment attached to it. The freedom that comes with that is hard to explain until you experience it. Russell Smith at JP Mutual Management does what he says he will do. That is rarer than it should be.