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Russell Smith Got More for Our Property Than We Thought Possible
5/5Proof Attached
Experience
When my divorce was finalized, the judge ordered that our jointly owned timeshare be sold and proceeds split. Simple enough in theory. In practice, it turned into one of the most frustrating experiences of my life. We tried listing it independently. We tried a resale platform. We tried the resort's own buyback program. Months passed. Nothing sold.
My attorney suggested I look into JP Mutual Management after a colleague had mentioned the company in another context. I was skeptical, especially after the failed attempts, but desperate enough to make the call.
From the moment Russell Smith picked up the phone, I knew I was dealing with a different kind of professional. He did not give me a sales pitch. He asked me to explain my situation fully, including the divorce complications and the joint ownership dynamics involved. Then he asked about the property itself - its specific features, its location, its usage history, and what we had tried previously to find buyers.
He was building a picture. Not to fill out a form. But because he genuinely needed to understand what he was working with.
The $32,400 our sale ultimately achieved was higher than either my ex-husband or I had expected given the offers we had seen during our independent listing attempts. Russell understood what distinguished our property from others on the market and positioned it accordingly. The right buyer paid the right price.
Russell coordinated with both of us throughout the process, managing the communications carefully given our difficult relationship. He was fair, neutral, and professional in every interaction. He kept us both informed without ever inserting himself into our personal conflict.
When the sale closed and the proceeds were properly distributed, I felt something I had not felt since the divorce began: closure. Russell Smith did not just sell a timeshare. He helped resolve a complicated situation that had been draining my energy for over a year.
What Went Well
Russell transparent approach and his ability to manage the complexity of joint ownership during a difficult divorce situation.
What Went Wrong
Nothing that was within Russell control. He navigated every complication with professionalism.
Advice for Others
If your ownership is complicated by divorce or joint ownership, be upfront about it. Russell has specific experience with these situations.
Ratings Breakdown
Transparency
5/5
Communication
5/5
Timeline
5/5
Professionalism
5/5
Outcome
5/5
Timeline & Costs
Service TypeTimeshare Resale
Initial Quote$-
Final Cost$32,400
Documentation
- Contract/Agreement
- Invoice/Receipt
- Email Correspondence
- Call Logs