Experience
The Timbers Kauai ownership we purchased in 2015 represented everything we thought we wanted in a vacation property. Luxury accommodations, beautiful Hawaiian setting, the prestige of owning at one of the most exclusive resorts in the islands. For the first few years, we used it annually and felt we were living our best lives.
Then came the divorce. My ex-husband and I had purchased the timeshare jointly, and neither of us wanted it after the marriage ended. The court ordered it sold and proceeds divided, but selling proved impossible. No one wanted to buy into the maintenance fee obligation that came with ownership. We were stuck in a forced partnership with someone I no longer wanted any connection to.
The annual fee discussions became another source of conflict in an already contentious post-divorce relationship. Each year brought arguments about who would pay, whether to use the week, and how to handle special assessments. The timeshare that was supposed to bring joy had become another battleground.
Finding Gina Reid at JP Mutual Management offered hope for finally closing this chapter. From our first conversation, she understood that my situation was not just about finances - it was about emotional freedom from a constant reminder of a failed marriage.
Gina coordinated with both me and my ex-husband throughout the process, managing the complexity of joint ownership with diplomacy and skill. She handled communications with both of us separately when needed, ensuring the exit process did not become another source of conflict.
The $48,500 investment was split between us as part of our divorce settlement modifications. Gina worked with both of our attorneys to ensure the exit agreement satisfied legal requirements on both sides. Her attention to the unique complexities of our situation demonstrated expertise I had not found elsewhere.
The process required patience, as luxury resort exits always do. But Gina's consistent communication kept both of us informed without requiring us to communicate directly with each other. She managed the interpersonal dynamics as skillfully as she managed the resort negotiations.
The day our exit was confirmed, I felt a weight lift that had nothing to do with money. The last tie to my former life was finally severed. I could move forward without this annual reminder of what used to be.
Gina Reid did not just exit a timeshare. She helped me close a painful chapter and start fresh. That gift has no price tag.
What Went Well
Gina expertly managed the complexity of joint ownership after divorce. Her diplomacy prevented additional conflict.
What Went Wrong
Nothing on Gina end. The interpersonal complexity was handled with exceptional skill.
Advice for Others
If your timeshare is complicated by divorce or joint ownership, Gina understands how to navigate those challenges.
Ratings Breakdown
Transparency
5/5
Communication
5/5
Timeline
5/5
Professionalism
5/5
Outcome
5/5
Timeline & Costs
Service TypeTimeshare Exit / Cancellation
Initial Quote$-
Final Cost$$48,500
Documentation
- Contract/Agreement
- Invoice/Receipt
- Email Correspondence
- Call Logs