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Freedom at Last Thanks to Chad

5/5Proof Attached

Experience

I am a seventy-three-year-old widow living on Social Security and a modest pension. My late husband and I purchased our timeshare in 1998, back when the fees were reasonable and we were young enough to travel frequently. After Harold passed in 2019, the timeshare became nothing but a painful reminder and a financial drain. I tried to give it away. I listed it for free on multiple resale sites. I contacted the resort about their take-back program, only to be told I did not qualify. I even asked my children if any of them wanted it - they all said no, having watched us struggle with it for years. I was trapped, and at my age, the stress was affecting my health. My granddaughter found JP Mutual Management during her own research and set up a call with Chad Jacobelli on my behalf. She was on the line with me during that first conversation, and later told me it was the first time in months she had heard hope in my voice. Chad was gentle and patient in a way that the aggressive timeshare salespeople never were. He understood that $41,200 was a significant amount for someone in my situation and helped me understand the payment options available. More importantly, he helped me calculate what I would continue to pay in maintenance fees for the rest of my life if I did nothing. That number was staggering. Throughout the process, Chad treated me with respect and compassion. He never made me feel foolish for having purchased the timeshare in the first place. He explained every step in terms I could understand. When I had questions, he answered them patiently, no matter how many times I asked. The day my exit was confirmed, I called my granddaughter first. We both cried. Harold and I had dreamed of leaving our children an inheritance, not a burden. Thanks to Chad Jacobelli, that dream is now possible. The timeshare obligation died with Chad's help, not with me. I may not have many years left, but I will spend them free from the stress that timeshare brought into my life. Chad Jacobelli gave me that gift, and I will be forever grateful.

What Went Well

Chad treated me with compassion and patience. He understood my situation and never made me feel pressured or foolish.

What Went Wrong

Nothing went wrong. Chad was a gentleman throughout the entire process.

Advice for Others

Do not let age or fixed income stop you from seeking help. Chad works with your situation and finds solutions.

Ratings Breakdown

Transparency
5/5
Communication
5/5
Timeline
5/5
Professionalism
5/5
Outcome
5/5

Timeline & Costs

Service TypeTimeshare Exit / Cancellation
Initial Quote$-
Final Cost$$41,200

Documentation

  • Contract/Agreement
  • Invoice/Receipt
  • Email Correspondence
  • Call Logs