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Best Decision We Ever Made

5/5Proof Attached

Experience

My husband and I purchased our timeshare in 2005 during what we thought was the vacation of a lifetime in Hawaii. The sales presentation was magical - beautiful videos of exotic destinations, promises of flexibility, and the allure of owning a piece of paradise. What they did not mention was the perpetual contract, the escalating fees, and the near impossibility of ever getting out. For eighteen years, we dutifully paid our maintenance fees, watching them increase from a manageable amount to something that now exceeded our monthly car payment. We used the timeshare perhaps six times in all those years. The math was devastating when we finally calculated what each of those vacations had actually cost us. I first heard about JP Mutual Management from a coworker whose parents had successfully exited their timeshare. She gave me Chad Jacobelli's name specifically, telling me her parents could not say enough good things about him. That personal recommendation carried more weight than any online review. My first conversation with Chad lasted ninety minutes. He was patient, thorough, and refreshingly honest. He told me our exit would likely take several months and explained exactly why. He quoted $33,700 and broke down exactly what that investment covered. There were no hidden fees, no surprise charges, no bait-and-switch tactics. What impressed me most was Chad's knowledge of our specific resort chain. He had handled dozens of exits from the same company and knew their tactics intimately. When they sent their standard rejection letter, Chad had a response ready. When they claimed our contract was non-cancellable, Chad knew exactly which legal frameworks to cite. The process required patience, as Chad had warned. But his consistent communication made the waiting bearable. Every two weeks, I received an update even if there was nothing dramatic to report. That consistency built trust in a way that aggressive sales tactics never could. When our exit was finally confirmed, my husband and I celebrated with the vacation we had always wanted - one we chose ourselves, at a destination we selected, staying where we wanted to stay. The freedom was indescribable. Chad Jacobelli earned every dollar we paid him. If you are considering exit services, stop considering and call him. You will not regret it.

What Went Well

Chad specific knowledge of our resort chain was invaluable. His consistent communication built trust throughout the process.

What Went Wrong

The resort was predictably difficult, but Chad was always one step ahead of them.

Advice for Others

Ask Chad about his experience with your specific resort. His specialized knowledge makes all the difference.

Ratings Breakdown

Transparency
5/5
Communication
5/5
Timeline
5/5
Professionalism
5/5
Outcome
5/5

Timeline & Costs

Service TypeTimeshare Exit / Cancellation
Initial Quote$-
Final Cost$$33,700

Documentation

  • Contract/Agreement
  • Invoice/Receipt
  • Email Correspondence
  • Call Logs