Our St. Regis Nightmare Finally Over

The St. Regis timeshare we purchased in 2014 was supposed to be the crown jewel of our vacation life. The property was stunning, the service impeccable, and the sales team assured us that ownership would only appreciate in value. We left that presentation feeling like we had made one of the smartest decisions of our lives. Reality set in slowly. The maintenance fees increased annually, far outpacing inflation. The special assessments became a regular occurrence, each one explained away as a necessary investment in property improvements. By 2022, we were paying over $5,500 annually for a week we had used only twice in the previous five years. When I first tried to exit through the resort's own programs, I was met with a series of bureaucratic obstacles that seemed designed to frustrate rather than assist. Calls went unreturned. Forms were lost. Requirements kept changing. After two years of trying to navigate their system, I had made zero progress. A colleague at work mentioned that his sister had successfully exited a luxury timeshare through JP Mutual Management, working specifically with Gina Reid. Given how many false starts I had experienced, I was skeptical but desperate. My first call with Gina changed everything. She had specific experience with St. Regis properties and understood exactly why my attempts to work with the resort directly had failed. "They make it difficult on purpose," she explained. "But there are strategies they cannot ignore when approached correctly." The $44,700 fee was the highest quote I had received from any exit company. But Gina explained that luxury resort exits require more specialized handling and often longer timelines than standard properties. She was transparent about why her services cost what they did and what that investment would accomplish. What followed was a masterclass in professional advocacy. Gina knew exactly which departments to contact, which documentation to prepare, and which legal frameworks to reference. She anticipated objections before they arose and had responses ready for every delay tactic the resort attempted. Throughout months of negotiation, Gina kept me informed without overwhelming me with details I did not need. She handled the stress of dealing with a resistant resort organization so that I did not have to. When frustration threatened to overwhelm me, she reminded me that we were making progress even when it did not feel that way. The day my St. Regis exit was confirmed, I experienced a level of relief I had not felt in years. No more annual fee anxiety. No more watching my credit card get charged for a property I could not use. No more feeling trapped by a decision I made almost a decade ago. Gina Reid is exceptional at what she does. If you own a luxury timeshare that has become a burden, she is the person you want in your corner. The investment is significant, but the freedom she delivers is priceless.