Worth Every Penny We Invested

My wife and I bought our timeshare in 2010 during what should have been a relaxing vacation in Cancun. The sales presentation was high-pressure, the promises were extravagant, and we were caught up in the moment. Within an hour, we had signed a contract that would haunt us for over a decade. The first few years were fine - we used our week annually and felt we were getting value. But then life changed. Kids were born, work schedules became unpredictable, and suddenly our fixed timeshare week no longer fit our lives. We tried the resort exchange program and quickly discovered that availability never matched our needs. We tried to rent our week and found the market flooded with similar units at rock-bottom prices. By 2018, we were paying over $1,800 annually in maintenance fees for a week we hadn't used in three years. When I tried to contact the resort about options, they offered to sell us more points as a solution. The absurdity of that suggestion still makes me shake my head. I found Russell Smith at JP Mutual Management through an online forum where someone shared their successful exit story. I reached out expecting another runaround, but Russell surprised me immediately. He didn't oversell or make unrealistic promises. He simply explained how the process worked, what it would cost, and what timeline I should expect. The $29,800 investment felt steep at first. But Russell helped me calculate what we had already paid in maintenance fees since we stopped using the property, and what we would continue to pay for the rest of our lives. When I saw those numbers side by side, the exit cost suddenly looked like a bargain. Russell handled everything with professionalism and clear communication. He set expectations appropriately from the start and delivered exactly what he promised. When the resort raised objections, Russell had responses ready. When paperwork was required, Russell guided us through every document. Today, we are officially free of our timeshare obligation. No more annual fees. No more guilt about unused weeks. No more arguing with my wife about whether we should try to use it this year. We have already used the money we would have spent on maintenance fees to take a family vacation to a destination of our choosing, staying in accommodations we selected ourselves. Russell Smith at JP Mutual Management delivered everything he promised. If you are stuck in a timeshare you no longer want or use, call them. You will not regret it.