Russell Smith Made the Impossible Possible

For seven years, I tried to exit my timeshare on my own. I wrote letters to the resort. I hired an attorney who took my retainer and accomplished nothing. I even tried to give it away for free - literally listed it for one dollar on a resale site. No takers. The perpetual contract had become a perpetual nightmare. When my neighbor mentioned that he had successfully exited his timeshare through JP Mutual Management, I was interested but cautious. I had been burned before. The attorney I had hired previously had seemed legitimate, had a nice office, spoke convincingly about timeshare law. And then he had disappeared with my $5,000 and never filed a single document on my behalf. My first call with Russell Smith at JP Mutual lasted nearly two hours. Russell didn't rush through a sales pitch. Instead, he asked detailed questions about my ownership history, my resort, my previous exit attempts. He reviewed documents I sent him and came back with a specific strategy tailored to my situation. What struck me about Russell was his depth of knowledge. He knew my resort's typical responses to exit requests. He knew which approaches had worked and which had failed. This wasn't generic advice - it was expertise built from handling hundreds of similar cases. The investment of $42,800 was the largest check I had ever written for a service. My hand actually shook as I signed it. But Russell had walked me through the math: what I had already spent, what I would continue to spend indefinitely, and what freedom would ultimately cost. When viewed as a lifetime calculation, the number made sense. Russell's communication throughout the process was impeccable. Every two weeks, I received an update even if there was no significant news. When there was news, he called personally to explain what it meant and what came next. I never had to wonder what was happening or whether my case had been forgotten. The resort pushed back hard. They had rejected my previous exit attempts and seemed determined to keep me trapped. But Russell was prepared for every objection, every delay tactic, every obstacle they threw up. His persistence and professionalism eventually prevailed. When the final confirmation arrived, I read it three times to make sure it was real. After seven years of trying, after thousands of dollars wasted on failed attempts, I was finally free. Russell Smith and JP Mutual Management made the impossible possible. I will recommend them to anyone who asks - and plenty of people who don't ask but need to hear this story.