Victoria Phillips
Sunshine State TransfersReviews mentioning Victoria Phillips
Frustrating Experience
Sunshine State TransfersI worked with this company for approximately 18 months to complete my timeshare deed-back. The initial consultation took about 3 weeks, during which they reviewed my ownership documents and explained their 3-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 4 weeks without hearing anything. The process took 18 months instead of the 5 months they initially quoted. I'm still waiting for resolution after 18 months and have filed complaints with the BBB. Total cost: $1900 (higher than the initial quote of $2400). I cannot recommend this company based on my experience.
Still Waiting After Many Months
Sunshine State TransfersI worked with this company for approximately 15 months to complete my timeshare exit. The initial consultation took about 1 weeks, during which they reviewed my ownership documents and explained their 2-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 3 weeks without hearing anything. The process took 15 months instead of the 4 months they initially quoted. I'm still waiting for resolution after 15 months and have filed complaints with the BBB. Total cost: $4400 (higher than the initial quote of $2200). I cannot recommend this company based on my experience.