Hannah Mitchell

I worked with this company for approximately 6 months to complete my timeshare transfer. The initial consultation took about 3 weeks, during which they reviewed my ownership documents and explained their 4-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 4 weeks without hearing anything. The process took 6 months instead of the 5 months they initially quoted. I'm still waiting for resolution after 6 months and have filed complaints with the BBB. Total cost: $3700 (higher than the initial quote of $1600). I cannot recommend this company based on my experience.

I worked with this company for approximately 7 months to complete my timeshare deed-back. The initial consultation took about 1 weeks, during which they reviewed my ownership documents and explained their 4-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 2 weeks without hearing anything. The process took 7 months instead of the 6 months they initially quoted. I'm still waiting for resolution after 7 months and have filed complaints with the BBB. Total cost: $1800 (higher than the initial quote of $1000). I cannot recommend this company based on my experience.