Wyndham Exit Group
Tennessee
Rating Breakdown
Rating Distribution
Reviews (3)
Write ReviewOkay Results, Communication Issues
I worked with this company for approximately 12 months to complete my timeshare transfer. The initial consultation took about 3 weeks, during which they reviewed my ownership documents and explained their 2-phase process in detail. The document phase went smoothly but communication became inconsistent during months 3-5. I had to follow up several times to get status updates. However, they did eventually complete the work and achieved the transfer as promised. The final phase involved signing release documents and waiting for resort confirmation. I received my official release letter 2 weeks after the paperwork was submitted. Total cost: $3900 (as quoted). Mixed feelings overall, but they did get the job done.
My case manager was patient in explaining each step of the process.
Hidden Fees Destroyed the Experience
Initial quote: $2,500 for timeshare exit. Final cost: $4,700. Timeline: month 1 paid initial fee. Month 3 told I needed "expedited processing" for additional $800. Month 5 told legal filing fees would be $600 extra. Month 7 told resort required additional documentation processing at $800. Month 9 finally received release. 4 months over estimated timeline.
They did eventually complete the exit. The final result (freedom from the timeshare) was achieved. The resort did confirm my release.
Stress-Free Exit Experience
I worked with this company for approximately 2 months to complete my timeshare exit. The initial consultation took about 1 weeks, during which they reviewed my ownership documents and explained their 4-phase process in detail. Phase 1 involved document collection and contract analysis, which was thorough and professional. Phase 2 was the negotiation with the resort, where my case manager kept me informed throughout. The team communicated regularly via email and phone calls. The final phase involved signing release documents and waiting for resort confirmation. I received my official release letter 6 weeks after the paperwork was submitted. Total cost: $2800 (as quoted). I would recommend this company to others in similar situations.
My case manager was patient in explaining each step of the process.
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Wyndham-focused exit services