Vacation Liberation Co
Nevada
Rating Breakdown
Reviews (3)
Write ReviewOkay Results, Communication Issues
I worked with this company for approximately 6 months to complete my timeshare exit. The initial consultation took about 3 weeks, during which they reviewed my ownership documents and explained their 3-phase process in detail. The document phase went smoothly but communication became inconsistent during months 2-5. I had to follow up several times to get status updates. However, they did eventually complete the work and achieved the exit as promised. The final phase involved signing release documents and waiting for resort confirmation. I received my official release letter 4 weeks after the paperwork was submitted. Total cost: $2000 (as quoted). Mixed feelings overall, but they did get the job done.
My case manager was patient in explaining each step of the process.
Great Experience Overall
I worked with this company for approximately 12 months to complete my timeshare charity donation. The initial consultation took about 1 weeks, during which they reviewed my ownership documents and explained their 4-phase process in detail. Phase 1 involved document collection and contract analysis, which was thorough and professional. Phase 2 was the negotiation with the resort, where my case manager kept me informed throughout. The team communicated regularly via email and phone calls. The final phase involved signing release documents and waiting for resort confirmation. I received my official release letter 2 weeks after the paperwork was submitted. Total cost: $1900 (as quoted). I would recommend this company to others in similar situations.
The flat fee structure meant I knew exactly what I was paying from the start.
Smooth Process from Start to Finish
Started the process in June, completed by November. The company followed their stated timeline closely. Initial document review took 2 weeks, resort notification letter was sent in week 3, and the back-and-forth with the resort took about 3 months. Final transfer documents were completed in October, and I received my release letter on November 15th. Total cost was $2,800 with no surprises.
Communication was consistent throughout. Received weekly email updates and monthly phone calls from my case manager. The online portal for tracking status was helpful. They explained each phase clearly before we began.