Rocky Mountain Resorts

Montana

1.5
2 reviews
1 proofed reviews
2 sales reps

Rating Breakdown

2.0
Transparency
2.5
Communication
1.0
Timeline
1.0
Professionalism
2.5
Outcome

Reviews (2)

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Avoid This Company

1/5
Rep: Anna Cook

I worked with this company for approximately 18 months to complete my timeshare transfer. The initial consultation took about 1 weeks, during which they reviewed my ownership documents and explained their 4-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 4 weeks without hearing anything. The process took 18 months instead of the 4 months they initially quoted. I'm still waiting for resolution after 18 months and have filed complaints with the BBB. Total cost: $2300 (higher than the initial quote of $1000). I cannot recommend this company based on my experience.

What went well:

Very little went well in this process. The initial sales pitch was convincing but the follow-through was severely lacking.

12/19/2025Read full review

Poor Communication Throughout

2/5
Proof Attached
Rep: Anna Cook

I worked with this company for approximately 12 months to complete my timeshare transfer. The initial consultation took about 1 weeks, during which they reviewed my ownership documents and explained their 4-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 2 weeks without hearing anything. The process took 12 months instead of the 4 months they initially quoted. I'm still waiting for resolution after 12 months and have filed complaints with the BBB. Total cost: $2800 (higher than the initial quote of $2100). I cannot recommend this company based on my experience.

What went well:

Very little went well in this process. The initial sales pitch was convincing but the follow-through was severely lacking.

12/12/2025Read full review

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