Rocky Mountain Resorts
Montana
Rating Breakdown
Reviews (2)
Write ReviewAvoid This Company
I worked with this company for approximately 18 months to complete my timeshare transfer. The initial consultation took about 1 weeks, during which they reviewed my ownership documents and explained their 4-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 4 weeks without hearing anything. The process took 18 months instead of the 4 months they initially quoted. I'm still waiting for resolution after 18 months and have filed complaints with the BBB. Total cost: $2300 (higher than the initial quote of $1000). I cannot recommend this company based on my experience.
Very little went well in this process. The initial sales pitch was convincing but the follow-through was severely lacking.
Poor Communication Throughout
I worked with this company for approximately 12 months to complete my timeshare transfer. The initial consultation took about 1 weeks, during which they reviewed my ownership documents and explained their 4-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 2 weeks without hearing anything. The process took 12 months instead of the 4 months they initially quoted. I'm still waiting for resolution after 12 months and have filed complaints with the BBB. Total cost: $2800 (higher than the initial quote of $2100). I cannot recommend this company based on my experience.
Very little went well in this process. The initial sales pitch was convincing but the follow-through was severely lacking.