Premier Exit Advisors

Colorado

3.0
3 reviews
3 proofed reviews
1 sales reps

Rating Breakdown

3.0
Transparency
2.7
Communication
3.3
Timeline
2.3
Professionalism
3.0
Outcome

Reviews (3)

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Frustrating Delays But Good Outcome

5/5
Proof Attached
Rep: Lisa Myers

I hired this company to sell my Marriott Vacation Club ownership in Aruba. The process took much longer than expected but we did eventually complete the sale. Months 1-2: Property evaluation and listing creation. They valued my week at $15,000 based on comparable sales. I was hoping for more but the data supported their valuation. Months 3-6: Active listing period. We had several inquiries but no serious buyers. They reduced the price twice during this period (to $12,000, then $10,000). Month 7: Finally received a legitimate offer at $8,500. I was disappointed but accepted. Months 8-10: This is where the frustration really set in. The buyer's right of first refusal period took forever. Marriott exercised their ROFR and bought the unit themselves, which was actually a faster closing. Month 11: Received payment and confirmation of transfer. Net proceeds: $6,800 after all fees.

What went well:

They were persistent and didn't give up even when the listing was slow. The final outcome (Marriott buying it back) was actually easier than a third-party sale. They handled all the ROFR paperwork and kept me informed throughout. No hidden fees beyond what was disclosed upfront.

9/26/2025Read full review

Terrible Customer Service

2/5
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Rep: Lisa Myers

I worked with this company for approximately 9 months to complete my timeshare resale. The initial consultation took about 3 weeks, during which they reviewed my ownership documents and explained their 2-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 3 weeks without hearing anything. The process took 9 months instead of the 6 months they initially quoted. I'm still waiting for resolution after 9 months and have filed complaints with the BBB. Total cost: $4700 (higher than the initial quote of $1000). I cannot recommend this company based on my experience.

What went well:

Very little went well in this process. The initial sales pitch was convincing but the follow-through was severely lacking.

6/24/2025Read full review

Terrible Customer Service

2/5
Proof Attached
Rep: Lisa Myers

I worked with this company for approximately 16 months to complete my timeshare deed-back. The initial consultation took about 2 weeks, during which they reviewed my ownership documents and explained their 2-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 3 weeks without hearing anything. The process took 16 months instead of the 6 months they initially quoted. I'm still waiting for resolution after 16 months and have filed complaints with the BBB. Total cost: $4000 (higher than the initial quote of $1300). I cannot recommend this company based on my experience.

What went well:

Very little went well in this process. The initial sales pitch was convincing but the follow-through was severely lacking.

2/4/2025Read full review

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